Vyde's Privacy Policy
Our Commitment to You
Vyde will safeguard the confidentiality and security of the information we obtain from you. This notice describes our privacy policy as it relates to the collection, protection, and disclosure of personally identifiable information and information resulting from credit card transactions. Your information, including your name, email, phone number, SMS opt-in, and credit card information, will be kept secure and will not be shared or sold to third parties for marketing purposes.
Collection of Information
Vyde will collect and use information obtained from credit card transactions only for business purposes. These business purposes include the payment of monthly fees and backlog fees.
We also collect contact information, such as email and phone number, via our online webforms to provide you with updates about your account or our services through email, call, and SMS campaigns.
Managing Your Preferences
Vyde allows you to customize the communication you receive and opt out of our texts and emails. To opt out of email campaigns, you can unsubscribe or manage your email preferences by visiting the link at the bottom of our emails. To opt out of SMS campaigns, you can reply “STOP.” In addition, you can contact our team to manage your preferences and opt out of communications at any time.
Data Protection and Storage
We employ security measures to protect and securely store your data and information. Your information is used only in connection with the services we provide.
The credit card information provided by you to Vyde will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain physical, electronic, and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.
Disclosure of Your Information
Vyde does not disclose any nonpublic information (such as credit card numbers, their expiration dates, or other personal data) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies, or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.
